Janey is a

Strategist

Storyteller

and

Writer

I'm a content and communications expert with editorial, strategic, and product management experience. I have over a decade of experience in multiple industries and a passion for inclusive and digitally accessible language. Learn more about me and my services > 

Check out LinkedIn or a few work samples 👀

Content Lead and Writer:
Strategy, Design, Marketing
October 2022 - Present

Figma
Webflow
Notion
Google Apps
Adobe CC
Microsoft
GitHub
Linear
SurveyMonkey
Zendesk
AI
I work on ideation and planning to creating and measuring results when it comes to content design, strategy, and UX writing. I recently contracted for The Browser Company of New York.

I consult for content strategy, write and edit articles, and offer guidance and review for the underrepresented community trying to get into tech.

Check out my content services >

Clients include education tech startups as well as tech-based programs: ProgramEquity @ GitHub, HackerRank, Doppler, and The Browser Company.
Some of the assets I staged for BCNY's member update emails.
UX Content Designer, Developers
February 2022 - July 2022
Figma
Notion
Google Apps
Microsoft
GitHub
Datadog
Asana
GitHub Logo
I lead the content strategy for the developer / merchant relationship and how to get developers into the Shopify ecosystem.

As part of a new ecosystem marketing and UX team dedicated to developers, I leveraged my experience to draft content and contribution guidelines, created copy templates for processes and campaigns (from ads to events and briefs), and supported goals for internationalization into the EU through proposals, research, and demand generation materials.

One of the first projects I worked on at Shopify was coining the title for their women in development event series.
Product Manager,
Content Designer
May 2020 - April 2021
GitHub
Figma
Notion
Google Apps
Microsoft
Stripe
Looker
Tableau
Adobe CC
SurveyMonkey
Optimizely
GitHub Logo
Created and implemented a vision for GitHub Sponsors (Patreon for developers).

Shifting from my role in marketing at GitHub, I joined the product organization to help grow GitHub Sponsors by working with internal groups (such as legal and billing) to external groups and partners (such as Stripe) in order to expand the program's reach to more regions worldwide at a sustainable rate while adding features developers want.

My team and I revamped the GitHub Sponsors page to highlight how you can help people in open source. I'm especially proud that I ensured the page features a BIPOC octocat to show representation in the developer community.
GitHub
Figma
Sketch
WordPress
Airtable
Google Apps
Microsoft
Notion
Adobe CC
Optimizely
SurveyMonkey
UserTesting
Content and Editorial Manager, Writer
August 2018 - May 2020
GitHub Logo
Developed a blog strategy while managing an editorial calendar, blog pipeline, and identifying opportunities for growth.

I started at GitHub right before it became a part of Microsoft, where I made sure to elevate and grow the voice to reflect Microsoft while maintaining GitHub's fun and conversational style regardless of whether it's a thought leadership article or an instructional guide. I created a process for contributions both internally and externally while managing the content pipeline for all of GitHub.

A few of the exciting launch announcements and content pieces I took part of during my time at GitHub apart from the Microsoft acquisition were launching in more countries and releasing data about trends in open source tech.
Communications and Localization
Manager

July 2017 - July 2018
GitHub
Sketch
Figma
WordPress
Transifex
Google Apps
Notion
Adobe CC
SurveyMonkey
UserTesting
Plex Logo
Drive and manage development and localization of marketing materials while refining the Plex brand.
Plex visited Honduras and sponsored a baseball field for a local team—we're all about entertainment after all! We often released the latest and greatest features with some humor using newsletters, posts, and media outreach.
Senior Writer,
Content Strategist,
Content Designer
April 2013 - July 2017
Microsoft
WordPress
Cascade CMS
Adobe CC
Homegrown
Apps
Blackboard
SurveyMonkey
UserTesting
Cisco
Carnegie Mellon University Wordmark
Managed and created technical and creative content and events for faculty, staff, and students.

I created technical manuals, supporting documentation for students, faculty, and staff, where I also managed and produced content for a regular university-wide periodical.

From creating content for students to budget overviews, I've helped manage teams and content to reach their intended audiences.
Civil Engineer,
Technical Writer,
Systems Education Trainer,
Content Designer
October 2007 - April 2013
Homegrown
Apps
Microsoft
Citrix
AutoCAD
Adobe CC
Cisco
Collins Aerospace Logo
Designed and implemented military-grade perimeter security systems as a government contractor.

I transitioned from civil engineer at ARINC (now Collins Aerospace) to serving as a technical writer, administrator for a customer ticketing service, and I traveled to Department of Defense (DoD), government-based facilities (airports, power plants) to conduct client-specific training for perimeter security systems.

One of the perimeter security projects I built included creating a self-sustaining surveillance tower powered by solar panels and wind turbines. I also acted as an admin for a ticketing service I helped brainstorm, implemented, and managed that's still in use today!